Introduction

Chinese Tropical Restaurant & El Quetzal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or place an order with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, postal address, email address, telephone number, and payment information when you place an order.
• Order Information: When you place an order, we collect information about the items you ordered, delivery instructions, and any special requests.
• Usage Information: We may collect information about how you interact with our website, including the pages you visit, the time and date of your visit, and the time spent on those pages.
• Device Information: We may collect information about the device you use to access our services, including the hardware model, operating system, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect information about your location to provide you with location-based services, such as finding the nearest restaurant or determining delivery areas.

How We Use Your Information

We may use the information we collect about you for various purposes, including:

• To process and fulfill your orders, including delivery and payment processing.
• To provide you with information, products, or services that you request from us.
• To communicate with you about your order, account, or customer service inquiries.
• To send you promotional materials and information about special offers, events, and new menu items.
• To improve our website, products, and services.
• To personalize your experience and deliver content and product offerings relevant to your interests.
• To protect the security and integrity of our services.
• To comply with legal obligations and resolve any disputes.

Disclosure of Your Information

We may disclose your personal information to the following parties:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, data analysis, email delivery, and customer service.
• Business Partners: We may share your information with our business partners, such as DevourNow, to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Choices

You have certain choices regarding the information you provide to us:

• Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
• Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
• Location Information: You can choose not to allow the collection of your precise location information through your device settings.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the website home page or via email.

The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Chinese Tropical Restaurant & El Quetzal
601 Terry Pkwy Suite D
Terrytown, LA 70056
Phone: (504) 367-6177

Last Updated: April 24, 2025